Minrail and its affiliated companies care about your privacy and are committed to protecting your personal information in accordance with fair information practices and applicable data privacy laws. Regardless of in which capacity you share information with us, e.g. as a customer, supplier, shareholder, etc., it is important to us that you feel safe about how we treat your personal data.
This privacy notice explains how Minrail and its subsidiaries (“Minrail,” “we,” “us” and “our”) collect, use and share personal information that you provide to us, or that we may otherwise obtain or generate, which relates to you (“Personal Information”).
If Country specifics items exists they can be found at the bottom of the page.
Personal data or personal information means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
This privacy notice applies to the personal data we obtain through our normal business activities, both online and offline i.e. collection in connection with sales and marketing, partner and supplier engagement and investor relations. As this privacy notice is intended to cover a variety of situations, there may be information contained in the privacy notice that does not apply to you. Also, this Privacy Policy does not apply to personal data obtained through our Careers website, which is subject to the Applicant’s Privacy Notice.
It is clear that Minrail will always abide local laws and regulations and will refrain from the collection or use or personal data in a location where it is prohibited by law.
We may collect, use and process your personal data in order to provide you with services, products or information that you request. The collection of personal data will be transparent to you, and you will have the opportunity to decide whether or not to provide it. In order to provide you with a specific product, service, or information or to process a transaction, we may request your personally identifiable information. This will be indicated whenever we collect it.
For further information on the type of personal data that we may collect, please see below under “Categories of personal data, purposes of process and legal bases”.
Further, we may process your personal data for the purpose of marketing, meaning that we may send you information and offers about products or services which we believe may be of interest to you. The legal basis for our processing is that it is necessary for our legitimate interest of maintaining good customer relations. You may always object to marketing from us, please see below under “Your Rights”.
When you enter our website, we may collect your computer’s IP address. The IP address does not identify you as an individual but does identify your Internet service provider. Other non-personally identifiable information that we may collect include the type of Internet browser used, the type of computer operating system used, and the domain name of the website from which you visited our site. The information is aggregated to provide broad demographic information, such as the geographic location of visitors and how long they stay on our site. Collecting this type of information allows us to administer our site, diagnose server problems, analyze trends and statistics, and provide better customer service.
In addition, we may use your personal data for the purposes of analyzing and developing our website and its services and for marketing purposes. The legal ground for our processing is that the processing is necessary for our legitimate interests to improve our services and our marketing measures. For the avoidance of doubt, data available to Minrail through your use of the website and its services shall belong to Minrail without any restrictions (provided that it doesn’t contain your personal data).
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Personal data is only collected when necessary to provide a product, service, information, process a transaction or if you submit it to us for other purposes, and provided that we have legitimate legal bases for such processing. If you choose not to provide any of the personal information requested, Minrail may be unable to complete your transaction, or provide the information, services or products you have requested. When collected, we will clearly state the purposes for which the personal data might be used as well as the period during which the personal data will be kept by us.
For further information on the purposes for our collection and use of personal data, as well as the legal bases for such collection and use, please see below under “Categories of personal data, purposes of process and legal bases”.
If required, we may need to get your consent to allow to use your personal data. Such consent may be withdrawn at any time (as further set out under the section “Your rights”).
FOR CUSTOMERS :
Contact information: Name Job title Username Mailing address Phone number E-mail address | Effective and efficient communication: Respond to your questions Fulfill our obligation to keep you informed about safety matters Communicate technical changes Responding to questions or concerns | Legitimate interests Necessary for the performance of our contract |
Relationship information: The type of products and services that may interest you Contact and product preferences Languages Marketing preferences | Efficient marketing: Understand what products and services information you would be interested in receiving Send information about our products and services of interest to you Providing customer service, support and training Provide effective communication in the language of your choice Interacting with you, analyzing and improving the products and services we offerInvitations to our events | Legitimate interests Consent |
Transactional information: Purchases Customer account information Order and contract information Shipping and billing information Service and warranty data Details for taxes Transaction and correspondence history | Managing our contractual obligations: Fulfilling your orders for products or services and related activities, shipping and billing, warranty and service, payment processing | Necessary for the performance of our contract |
Financial data: Credit or payment information Bank account details | Financial control: Assess credit and payment history, facilitate payments Fulfill anti-money laundering obligations Manage rebates and refunds | Legitimate interest Necessary for compliance with legal obligations |
Security and compliance information:Information for conflict checks Fraud prevention information and criminal convictionsInformation necessary for the security of our premises, such as visual recordings Data from incidences occurring during visits to our manufacturing facilities, and any injuries that may occur from use of our equipment | Addressing environmental, health, and safety issues, including injury and damage claims Corporate governance, audit, reporting and legal compliance Managing import, export and other trade compliance controls, including authorizing applications and management, determining access to controlled technology and/or commodities, and screening sanctions and embargoes | Necessary for compliance with legal obligations |
Our products may collect system and event information relating to their setup, configuration and operation, as well as information collected by our products in their ordinary course of operation. This information may include sensor data, equipment data, energy usage data, fault data, event data, environmental data and other internal and external data as well as product usage information and product performance data. In some circumstances, this information may include personal data. The nature and extent of the information collected by our products will vary based on the type and function of the product and the type of services for which they are used, subject to applicable laws.
FOR SUPPLIERS :
Contact information: Name Job title Phone number E-mail address Company and department | Effective and efficient communication: Respond to your questions Keep you informed about (safety) matters Communicate (technical and administrative) changes Training and certification of supplier, and vendor personnel | Legitimate interests Necessary for the performance of our contract |
Transactional information may include personal contact data: Orders Return to address Billing information Service and warranty data Performance data | Managing our contractual obligations: Order management Supply chain management Warranty Payment of your invoices Supplier performance evaluation | Necessary for the performance of our contract |
Financial data may include personal contact data: Financial statements Bank account details | Financial control: Conducting supplier and vendor reviews and due diligence, including risk assessments | Legitimate interest Necessary for compliance with legal obligations |
Security and compliance information may include personal data: Information for conflict checks Fraud prevention information and criminal convictions (only if required by local law) Information necessary for the security of our premises, such as visual recordings Data from incidences occurring during visits to our manufacturing facilities, and any injuries that may occur from use of our equipment | Addressing environmental, health, and safety issues, including injury and damage claims Corporate governance, audit, reporting and legal compliance Managing import, export and other trade compliance controls, including authorizing applications and management, determining access to controlled technology and/or commodities, and screening sanctions and embargoes Protecting intellectual property rights, including but not limited to patent filings | Necessary for compliance with legal obligations |
FOR INVESTOR RELATIONS :
Contact information: Name E-mail address Postal address Company | Effective and efficient communication e.g. if you wish to receive press releases from Minrail Group by email or via printed communications. Responding to any questions you might haveInvitation to Capital Markets day | Legitimate interests |
Because Minrail is a global company with locations in many different countries, we may transfer your Personal Information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your Personal Information consistent with applicable legal requirements and only to the extent necessary for the purposes set out above. Within the Minrail group of companies, Personal Information is transferred subject to the same rules and levels of security. If required, data processing agreements will be in place to ensure the necessary level of protection and, in the event of a transfer of your Personal Information to a country outside the EU/EEA, such transfer will be made in compliance with the applicable rules for a transfer to a third country.
Minrail relies on available legal mechanisms to enable the legal transfer of Personal Information across borders. To the extent that Minrail relies on the standard contractual clauses (also called the model clauses) to authorize transfer, Minrail will comply with those requirements, including where there may be a conflict between those requirements and this Notice.
Minrail will not sell or otherwise share your personal information outside the Minrail group of companies, except to:
We will retain your personal information as long as we have an ongoing relationship with you or as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law.
You are entitled to the following rights under applicable laws. Please note that all the rights are not unconditional. Therefore, an attempt to invoke one of the following rights might not lead to an action from us.
We respect these rights and have processes in place to recognize and respond to individuals wishing to exercise these rights. We will respond to your request no later than within one month. You may request to exercise any of these rights through your local contact or via administration@minrail.ca.
Minrail is committed to making sure that your personal information processed is kept secure and has implemented appropriate technical measures and security policies that protect the information it has under its control from:
All Minrail personnel and any third parties which Minrail engages to process your personal information are obliged to respect the confidentiality of your information.
However, no server or transmission over the Internet can be guaranteed to be 100 percent secure. Therefore, any activity or communication is conducted at your own risk.
The Controller of your data is the Minrail group company that initially collected your data and decided the purposes and means for using your data.
If you have questions about who the Controller of your data is or any other questions about your data, please contact the Minrail group privacy officer via administration@minrail.ca.
For further information on the processing of personal data or if you are concerned about an alleged breach of privacy law or any other regulation by Minrail, you can contact administration@minrail.ca.
An Minrail Privacy Officer will be made available to respond to your questions or investigate your complaint and give you information about how it will be handled.
If we do not address any of your requests or fail to provide you with a valid reason why we are unable to do so, you have the right to contact supervisory authority to make a complaint. You can find your local supervisory authority at following link: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
We reserve the right to change, modify and update this privacy notice at any time. Please check periodically to ensure that you have reviewed the most current notice.
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