Privacy notice

 

Introduction

 

Minrail and its affiliated companies care about your privacy and are committed to protecting your personal information in accordance with fair information practices and applicable data privacy laws. Regardless of in which capacity you share information with us, e.g. as a customer, supplier, shareholder, etc., it is important to us that you feel safe about how we treat your personal data.

 

This privacy notice explains how Minrail and its subsidiaries (“Minrail,” “we,” “us” and “our”) collect, use and share personal information that you provide to us, or that we may otherwise obtain or generate, which relates to you (“Personal Information”).

 

If Country specifics items exists they can be found at the bottom of the page. 

 

Scope

 

Personal data or personal information means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

This privacy notice applies to the personal data we obtain through our normal business activities, both online and offline i.e. collection in connection with sales and marketing, partner and supplier engagement and investor relations. As this privacy notice is intended to cover a variety of situations, there may be information contained in the privacy notice that does not apply to you. Also, this Privacy Policy does not apply to personal data obtained through our Careers website, which is subject to the Applicant’s Privacy Notice.

 

It is clear that Minrail will always abide local laws and regulations and will refrain from the collection or use or personal data in a location where it is prohibited by law.

 

Collection of personal data

 

We may collect, use and process your personal data in order to provide you with services, products or information that you request. The collection of personal data will be transparent to you, and you will have the opportunity to decide whether or not to provide it. In order to provide you with a specific product, service, or information or to process a transaction, we may request your personally identifiable information. This will be indicated whenever we collect it.

 

For further information on the type of personal data that we may collect, please see below under “Categories of personal data, purposes of process and legal bases”.

 

Further, we may process your personal data for the purpose of marketing, meaning that we may send you information and offers about products or services which we believe may be of interest to you. The legal basis for our processing is that it is necessary for our legitimate interest of maintaining good customer relations. You may always object to marketing from us, please see below under “Your Rights”.

 

Website

 

When you enter our website, we may collect your computer’s IP address. The IP address does not identify you as an individual but does identify your Internet service provider. Other non-personally identifiable information that we may collect include the type of Internet browser used, the type of computer operating system used, and the domain name of the website from which you visited our site. The information is aggregated to provide broad demographic information, such as the geographic location of visitors and how long they stay on our site. Collecting this type of information allows us to administer our site, diagnose server problems, analyze trends and statistics, and provide better customer service.

 

In addition, we may use your personal data for the purposes of analyzing and developing our website and its services and for marketing purposes. The legal ground for our processing is that the processing is necessary for our legitimate interests to improve our services and our marketing measures. For the avoidance of doubt, data available to Minrail through your use of the website and its services shall belong to Minrail without any restrictions (provided that it doesn’t contain your personal data).

 

Cookies

 

Read more about how we work with Cookies.

 

Use of personal data

 

Personal data is only collected when necessary to provide a product, service, information, process a transaction or if you submit it to us for other purposes, and provided that we have legitimate legal bases for such processing. If you choose not to provide any of the personal information requested, Minrail may be unable to complete your transaction, or provide the information, services or products you have requested. When collected, we will clearly state the purposes for which the personal data might be used as well as the period during which the personal data will be kept by us.

 

For further information on the purposes for our collection and use of personal data, as well as the legal bases for such collection and use, please see below under “Categories of personal data, purposes of process and legal bases”.

 

If required, we may need to get your consent to allow to use your personal data. Such consent may be withdrawn at any time (as further set out under the section “Your rights”).

 

Categories of personal data, purposes of processing and legal bases

 

FOR CUSTOMERS :

 

Contact information:
Name
Job title
Username
Mailing address
Phone number
E-mail address 
Effective and efficient communication:
Respond to your questions
Fulfill our obligation to keep you informed about safety matters
Communicate technical changes
Responding to questions or concerns
Legitimate interests
Necessary for the performance of our contract
Relationship information:
The type of products and services that may interest you
Contact and product preferences
Languages
Marketing preferences
Efficient marketing:
Understand what products and services information you would be interested in receiving
Send information about our products and services of interest to you
Providing customer service, support and training
Provide effective communication in the language of your choice
Interacting with you, analyzing and improving the products and services we offerInvitations to our events
Legitimate interests
Consent
Transactional information:
Purchases
Customer account information
Order and contract information
Shipping and billing information
Service and warranty data
Details for taxes
Transaction and correspondence history
Managing our contractual obligations:
Fulfilling your orders for products or services and related activities, shipping and billing, warranty and service, payment processing
Necessary for the performance of our contract
Financial data:
Credit or payment information
Bank account details
Financial control:
Assess credit and payment history, facilitate payments
Fulfill anti-money laundering obligations
Manage rebates and refunds
Legitimate interest
Necessary for compliance with legal obligations
Security and compliance information:Information for conflict checks
Fraud prevention information and criminal convictionsInformation necessary for the security of our premises, such as visual recordings
Data from incidences occurring during visits to our manufacturing facilities, and any injuries that may occur from use of our equipment
Addressing environmental, health, and safety issues, including injury and damage claims
Corporate governance, audit, reporting and legal compliance
Managing import, export and other trade compliance controls, including authorizing applications and management, determining access to controlled technology and/or commodities, and screening sanctions and embargoes
Necessary for compliance with legal obligations

 

Our products may collect system and event information relating to their setup, configuration and operation, as well as information collected by our products in their ordinary course of operation. This information may include sensor data, equipment data, energy usage data, fault data, event data, environmental data and other internal and external data as well as product usage information and product performance data. In some circumstances, this information may include personal data. The nature and extent of the information collected by our products will vary based on the type and function of the product and the type of services for which they are used, subject to applicable laws.

 

FOR SUPPLIERS :

 

Contact information:
Name
Job title
Phone number
E-mail address
Company and department
Effective and efficient communication:
Respond to your questions
Keep you informed about (safety) matters
Communicate (technical and administrative) changes
Training and certification of supplier, and vendor personnel
Legitimate interests
Necessary for the performance of our contract
Transactional information may include personal contact data:
Orders
Return to address
Billing information
Service and warranty data
Performance data
Managing our contractual obligations:
Order management
Supply chain management
Warranty
Payment of your invoices
Supplier performance evaluation
Necessary for the performance of our contract
Financial data may include personal contact data:
Financial statements
Bank account details
Financial control:
Conducting supplier and vendor reviews and due diligence, including risk assessments
Legitimate interest
Necessary for compliance with legal obligations
Security and compliance information may include personal data:
Information for conflict checks
Fraud prevention information and criminal convictions (only if required by local law)
Information necessary for the security of our premises, such as visual recordings
Data from incidences occurring during visits to our manufacturing facilities, and any injuries that may occur from use of our equipment
Addressing environmental, health, and safety issues, including injury and damage claims
Corporate governance, audit, reporting and legal compliance
Managing import, export and other trade compliance controls, including authorizing applications and management, determining access to controlled technology and/or commodities, and screening sanctions and embargoes
Protecting intellectual property rights, including but not limited to patent filings
Necessary for compliance with legal obligations

 

FOR INVESTOR RELATIONS :

 

Contact information:
Name
E-mail address
Postal address
Company
Effective and efficient communication e.g. if you wish to receive press releases from Minrail Group by email or via printed communications.
Responding to any questions you might haveInvitation to Capital Markets day
Legitimate interests

 

Recipients of personal data

 

  • Within Minrail: business functions which require access to your data in order to perform our contractual and legal obligations (i.e. sales, accounting, operations, legal) or for the purpose of our legitimate interests (i.e. marketing).
  • Third parties: we may use third parties to provide or perform services and functions on our behalf. We may make personal information available to those third parties to perform these services and functions. Any processing of that personal information will be on our instructions and in accordance with applicable data processing regulations, as well as compatible with the original purposes.
  • As required by law: we may also make personal information available to public or judicial authorities, law enforcement personnel and agencies as required by law, including to meet national security or law enforcement requirements, and including to agencies and courts in the countries where we operate. Where permitted by law, we may also disclose personal information to third parties (including legal counsel) when necessary for the establishment, exercise or defense of legal claims, or to otherwise enforce our rights, protect our property or the rights, property or safety of others, or as needed to support external audit, compliance and corporate governance functions.
  • Mergers and acquisitions: personal information may be transferred to a party acquiring all or part of the equity or assets of Minrail or its business operations in the event of a sale, merger, liquidation, dissolution or other.
  • Affiliates: we may also transfer and share information to Minrail affiliates in compliance with applicable law

 

International transfers

 

Because Minrail is a global company with locations in many different countries, we may transfer your Personal Information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your Personal Information consistent with applicable legal requirements and only to the extent necessary for the purposes set out above. Within the Minrail group of companies, Personal Information is transferred subject to the same rules and levels of security. If required, data processing agreements will be in place to ensure the necessary level of protection and, in the event of a transfer of your Personal Information to a country outside the EU/EEA, such transfer will be made in compliance with the applicable rules for a transfer to a third country. 

 

Minrail relies on available legal mechanisms to enable the legal transfer of Personal Information across borders. To the extent that Minrail relies on the standard contractual clauses (also called the model clauses) to authorize transfer, Minrail will comply with those requirements, including where there may be a conflict between those requirements and this Notice.

 

Minrail will not sell or otherwise share your personal information outside the Minrail group of companies, except to:

 

  • service providers Minrail has retained to perform services on our behalf. Minrail will only share your Personal Information with service providers whom Minrail has contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements;
  • comply with legal obligations, including but not limited to, in response to a legitimate legal request from law enforcement authorities or other government regulators;
  • investigate suspected or actual illegal activity;
  • prevent physical harm or financial loss; or
  • support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).

 

Retention

 

We will retain your personal information as long as we have an ongoing relationship with you or as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law. 

 

Your rights

 

You are entitled to the following rights under applicable laws. Please note that all the rights are not unconditional. Therefore, an attempt to invoke one of the following rights might not lead to an action from us. 

 

  • You have the right to obtain without constraint at reasonable intervals and without excessive delay or expense a copy (in a commonly used electronic form) of all data relating to you that are processed.
  • You have the right to obtain the rectification or update of inaccurate, out-of-date or incomplete personal information.
  • You have the right to erasure of personal data under certain circumstances. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
  • You have the right to object, at any time on compelling legitimate grounds relating to your particular situation, to the processing of your personal data, unless that processing is required by law. Where the objection is justified, the processing must cease.
  • You have the right to request, at any time on compelling legitimate grounds relating to your particular situation, that the processing of your personal data is restricted, unless that processing is required by law. Where the request is justified, the processing must be restricted.
  • You may have the right to request data portability. Data portability is the provision of your personal information in a structured, commonly used and machine-readable form so that it may be transferred to another company easily. The right to data portability is subject to restrictions i.e. data portability does not apply to paper records and must not prejudice the rights of others or sensitive company information.
  • You have the right not to be subject to decisions based solely on automated decision making if those decisions produce legal effect or significantly affect you.
  • You have the right to withdraw any consent previously granted for a specific purpose at any time, if consent is the legal basis for the processing of your personal information.

 

We respect these rights and have processes in place to recognize and respond to individuals wishing to exercise these rights. We will respond to your request no later than within one month. You may request to exercise any of these rights through your local contact or via administration@minrail.ca.

 

Security

 

Minrail is committed to making sure that your personal information processed is kept secure and has implemented appropriate technical measures and security policies that protect the information it has under its control from:

 

  • Unauthorized access.
  • Improper use or disclosure.
  • Unauthorized modification.
  • Unlawful destruction or accidental loss.

 

All Minrail personnel and any third parties which Minrail engages to process your personal information are obliged to respect the confidentiality of your information.

 

However, no server or transmission over the Internet can be guaranteed to be 100 percent secure. Therefore, any activity or communication is conducted at your own risk. 

 

Data controller

 

The Controller of your data is the Minrail group company that initially collected your data and decided the purposes and means for using your data.
If you have questions about who the Controller of your data is or any other questions about your data, please contact the Minrail group privacy officer via administration@minrail.ca

 

Privacy concerns and how to contact us

 

For further information on the processing of personal data or if you are concerned about an alleged breach of privacy law or any other regulation by Minrail, you can contact administration@minrail.ca.
An Minrail Privacy Officer will be made available to respond to your questions or investigate your complaint and give you information about how it will be handled.

 

How to contact the appropriate authority

 

If we do not address any of your requests or fail to provide you with a valid reason why we are unable to do so, you have the right to contact supervisory authority to make a complaint. You can find your local supervisory authority at following link: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

 

Changes to our privacy notice

 

We reserve the right to change, modify and update this privacy notice at any time. Please check periodically to ensure that you have reviewed the most current notice.